Platform is committed to storing and protecting your data in full compliance with GDPR regulations and will review this data policy on 1 June 2022.
Who We Are
When you visit www.platform-online.co.uk, Platform uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns. Platform does this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. Platform does not make, and does not allow Google to make, any attempt to find out the identities of those visiting our website.
Any information about monitoring of guest access wifi in your venue:
When you use Platform – CAFÉ Wi-Fi we may collect data about:
a) your device;
b) the volume of data which you use;
c) the websites and applications which you access; and
d) your usage by access time, frequency and location.
As part of the registration process for our monthly e-newsletter, Platform collects personal information. Platform uses that information for a couple of reasons: to tell you about Platform’s programme; to contact you if additional information from you is required; to check records are right and to check every now and then that you’re happy and satisfied. Platform doesn’t rent or trade email lists with other organisations and businesses.
Platform uses a third-party provider, MailChimp, to deliver the programme newsletters. Platform gathers statistics around email opening and clicks using industry standard technologies to monitor and improve the e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing Platform’s Marketing Coordinator, Conner Milliken who leads day-to-day data protection.
When you purchase a ticket (or tickets), merchandise, membership or gift voucher(s) through the Platform Box Office or online your name, address data, email and contact number will be stored in Platform’s Box Office system, Ticketsolve. Platform does not store any of your financial data.
You may, of course, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. Please be assured that Platform does not share your personal details with any other company without your consent.
Our Partners and People We Work With
Platform may share anonymised personal information with other organisations, including funders, who use this to analyse Platform’s activity to understand the impact of the public investment made in Platform.
Many of the events at Platform are presented in partnership, however none of your personal information is shared with visiting artists, companies or creative organisations – your data is stored and used by Platform.
Access to Your Personal Information
You are entitled to view, amend, or delete the personal information that Platform holds. Email your request to our Marketing & Communications Manager, Laura McIlquham at firstname.lastname@example.org